Privacy Policy

Your employer (the DAG client company) owns the CRM data you access in DAG Mobile and decides how it is used. For that data, your employer is the data controller (“Data Fiduciary” under India’s Digital Personal Data Protection Act, 2023) and DAG acts only as a service provider / data processor on its behalf.

DAG is responsible for the small amount of technical data described in section 2(c) that we store to send push notifications.

(a) Sign-in.You sign in with your own work Microsoft account (Microsoft Entra ID). Sign-in happens on Microsoft’s secure page. DAG Mobile and DAG never see or store your password.

(b) CRM data. Leads and enquiries, customer names, phone numbers, follow-ups and activities are read and written directly in your company’s own Microsoft Dataverse tenant. DAG does not copy or store this CRM data on its own servers.

(c) Push notification data. To send you follow-up reminders, our backend (Microsoft Azure, Central India region) stores only:

• your organisation’s Microsoft tenant ID;
• your Microsoft user ID;
• your work email address; and
• your device’s push notification token.

This record is deleted when you sign out of the app.

(d) What we do not collect. DAG Mobile does not access your contacts, call logs, SMS, location, camera, microphone, photos or files. It does not use advertising IDs and contains no third-party analytics or advertising SDKs.

• Internet— to connect to Microsoft sign-in, your company’s Dataverse, and our notification service.
• Notifications— to show follow-up reminders. You can turn these off at any time in Android settings.

• to sign you in with your work Microsoft account;
• to display and update your company’s CRM records;
• to send follow-up reminder notifications; and
• to provide support when you or your company contact us.

We do not sell your data, use it for advertising, or use it for profiling.

The app relies on the following service providers:

• Microsoft(Entra ID, Dataverse / Power Platform, Azure) — sign-in, CRM data storage in your company’s tenant, and our notification backend. Microsoft Privacy Statement
• Google Firebase Cloud Messaging— delivery of push notifications to your device. Firebase Privacy

We may also disclose information if required by law or by a lawful request from a government authority.

All data sent between the app, Microsoft and our backend is encrypted in transit using HTTPS/TLS. Access to CRM data is controlled by your company’s Microsoft security roles and permissions.

• Push notification data is deleted when you sign out. If you uninstall without signing out, the device token stops working and is removed from our backend.
• CRM datais kept in your company’s Dataverse and is managed by your company’s administrator. To delete or correct CRM records, contact your company admin.
• You can also request deletion of any data held by DAG by emailing info@digitalaigarage.com from your work email. We will respond within 30 days. See also our account deletion page.

Subject to applicable law, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, you may request access to, correction of, or deletion of your personal data, and raise a grievance. Requests about CRM data are best directed to your employer; we will assist them as their service provider.

DAG Mobile is a business app intended only for employees aged 18 or over. It is not directed at children and we do not knowingly collect data from anyone under 18.

We may update this policy from time to time. The “Last updated” date above shows the latest version. Significant changes will be communicated through the app or to your company.

For questions, requests or complaints about this policy or DAG Mobile, contact:

This policy is governed by the laws of India, and courts at New Delhi shall have jurisdiction.