Privacy Policy

• Contact form and callback requests: your name, email address, company name and message.
• Chat assistant: the messages you type in the chat widget, and your name, email and company if you request a callback.
• Customer portals: when you sign in with your work Microsoft account, we receive basic profile details (name, work email, organisation) from Microsoft. We never see your password.
• Technical data: standard server and security logs (such as IP address, browser type and pages requested) collected by our hosting and security providers.

• to respond to your enquiry and send you a confirmation email;
• to record enquiries as leads in our CRM (Microsoft Dataverse);
• to provide portal access to our clients and their users;
• to protect the site from spam and abuse; and
• to comply with legal obligations.

We do not sell your personal data or use it for third-party advertising.

• Microsoft(Dataverse, Entra ID, Outlook / Microsoft Graph, Azure) — lead storage, portal sign-in and emails.
• Cloudflare— website hosting and Turnstile bot protection on our forms.
• OpenAI— when AI mode is enabled, chat messages are sent to OpenAI to generate replies. Please do not share sensitive personal information in the chat.

We do not use advertising or tracking cookies. Our customer portals use your browser’s local and session storage to keep you signed in and to cache data for speed. Cloudflare may set strictly necessary security cookies. Theme (light/dark) preference is stored in your browser.

Business data shown in our portals is stored in our client’s or DAG’s Microsoft environment. Where we process data on behalf of a client, the client is the data owner and we act as their service provider.

All traffic is encrypted using HTTPS/TLS. Enquiry data is kept for as long as needed to respond and manage our business relationship, or as required by law. You can ask us to delete it at any time.

Under the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, you may request access to, correction of, or deletion of your personal data, withdraw consent, and raise a grievance. Email info@digitalaigarage.com— we will respond within 30 days.

Our website and services are meant for businesses and are not directed at anyone under 18.

We may update this policy; the “Last updated” date above shows the current version.

This policy is governed by the laws of India, and courts at New Delhi shall have jurisdiction.